OUR MISSION

It is our mission to serve our clients, the public, and all county services in an efficient and timely manner. We will always work to exhibit professionalism, thoroughness, compassion and courtesy when performing any duty.  

 

We will consider every emergency and non-emergency call and every radio transmission as crucial information, and do our all to aid and enhance life safely in an ongoing effort to always provide the best service possible.

As an organization of professionals, it is important that we keep focused on the basic principles that drive our business.  These basic principles are defined in our mission statement and our core values.  We believe that every standard, procedure, policy, and direction should be related to or somehow dependent upon one or more of these principles. In order to accomplish our mission we ascribe to the following Core Values:

 

  • The highest quality patient care and exceptional customer service;

  • Clear, concise, and professional communications with every conversation;

  • Preserving the rights, privacy, and dignity of all patients;

  • Supporting and respecting our clients and the profession of prehospital healthcare;

  • Working to insure productivity in a professional work environment;

  • Performing individual duties for the overall success of our organization.